Frequently Asked Questions

About Key West Sandal Factory
We have been making history since 1932. Key West Sandal Factory is America’s oldest sandal company in business today. We are the original Key West Sandal Co. often copied, however never duplicated in craftsmanship or quality of materials.

Credit Card Safety
Key West Sandal Factory uses secure servers to protect all of your personal information including your name, address, and credit card information. Our checkout process uses the secure SSL encryption to ensure the privacy and security of your information. What this means for you is safe, secure shopping at Key West Sandal Factory!

Key West Sandal Factory Guarantee
Customer satisfaction is our business. We offer a 100% money-back guarantee on our sandals. If you are unhappy with the purchase simply return the unworn sandals to Key West Sandal Factory within 30 days of receiving your order. Call 1-800-933-1257 for return authorization, and instructions. We are committed to making you happy.

Sales Tax
Sales Tax only charged to those in Georgia.

Shipping
You have 3 UPS options for shipping... Ground (normally 2-4 business days), 2 Day, and Overnight. You will receive an email notice from UPS when your order goes out with a link to track your shipment.

Are there any other ways to order sandals?
If you are experiencing difficulty in placing your order on-line please feel free to contact us at our toll free number 1-800-933-1257.

Key West Sandal Factory "Making Tropical Pleasure for your feet" Since 1932!